1. What Information We Collect

We only collect information that is necessary to provide our design and digital engineering services, or to improve your experience on our website. This may include:

• Contact Information: Your name, email address, phone number, and business name when you fill out our contact or inquiry forms.
• Project Information: Details about your business, goals, and existing digital assets that you share with us during consultations or project briefs.
• Website Usage Data: Non-identifiable data such as your IP address, browser type, and pages visited, collected via cookies and analytics tools (like Google Analytics) to help us understand how visitors interact with our site.

2. How We Collect Your Information

We collect personal information directly from you when you:

• Submit an inquiry through our website.
• Communicate with us via email, phone, or video call.
• Engage us for our web design, branding, or consulting services.

3. How We Use Your Information

We use your information practically and responsibly to:

• Respond to your inquiries and discuss potential projects.
• Deliver the services, website builds, and branding assets you have requested.
• Send administrative emails, such as invoices, project updates, and meeting links.
• Improve our website layout and service offerings based on aggregate visitor data.

We will never sell, rent, or trade your personal information to third parties.

4. Who We Share Your Information With

To run our business smoothly, we may share your information with trusted third-party service providers (such as website hosting platforms, email providers, and accounting software). These providers are only permitted to use your information to perform specific tasks on our behalf and are obligated to keep your data secure.

5. Data Storage and Security

We take reasonable, industry-standard steps to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely in our digital environments. However, please be aware that no method of transmission over the internet is 100% secure.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. If you wish to do so, please contact us using the details below.

7. Changes to This Policy

As our business evolves, we may update this Privacy Policy. Any changes will be published on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:

Email: hello@studiocoda.com.au Entity: Zia Lily Pty Ltd trading as Studio Coda